To connect to the VEEDEEO cloud, your SIP / H323 video conferencing system must:
Make sure your video systems can connect externally to the VEEDEEO cloud, located at veedeeo.net / 23.251.132.153.
Consider the following firewall settings for your network:
Call Signaling
arrow_forward allow Inbound and Outbound trafic to 23.251.132.153, ports 5060 and 5061 TCP
Media Streaming
arrow_forward allow Inbound and Outbound trafic in ports 50000 to 60000 UDP (any IP)
| Protocol | Source IP | Source Port | Destination IP | Destination Port | Description |
|---|---|---|---|---|---|
| TCP/UDP | Any | Any | 23.251.132.153 | 5060/5061 | SIP/TLS call signaling |
| UDP | Any | Any | Any | 50000-60000 | RTP media |
Call Signaling
arrow_forward allow Outbound trafic to 23.251.132.153, ports 1720 TCP and 1719 UDP
Media Streaming
chevron_right For registered systems, using H.460.18:
arrow_forward allow Outbound trafic to 23.251.132.153 in ports 20000 to 20100 TCP
arrow_forward allow Outbound trafic to 23.251.132.153 in ports 30000 to 30500 UDP
chevron_right For unregistered systems:
arrow_forward allow Outbound trafic to any IP in ports 20000 to 20100 TCP
arrow_forward allow Outbound trafic to any IP in ports 30000 to 30500 UDP
When registering your video systems at the VEEDEEO network (Cloud Video Gateway), you don't need to open any inbound ports - you just need to allow outbound traffic to any port, which is the default for most firewalls.
If you don't register your system or you don't use H.460.18, you will also need to open inbound traffic to the above ports.
When using H323, we strongly recomend that you register your system in the VEEDEEO Gatekeeper because the ports that will be used in the connection are vendor (equipment) specific and may vary.
| Protocol | Source IP | Source Port | Destination IP | Destination Port | Description |
|---|---|---|---|---|---|
| TCP/UDP | Any | Any | 23.251.132.153 | 1720 TCP and 1719 UDP | H.225 call signaling |
| TCP | Any | Any | 23.251.132.153 | 20000-20100 TCP | H.245 control channel |
| UDP | Any | Any | 23.251.132.153 | 30000-30500 | RTP media - registered systems |
| UDP | Any | Any | Any | 30000-30500 | RTP media - non-registered systems |
VEEDEEO currently supports the following browsers (latest versions):
Web Application
Your browser needs to have network (Internet) access to:
arrow_forward *.veedeeo.me, TCP ports 80 and 443
arrow_forward veedeeo.firebaseio.com, TCP port 443
arrow_forward wss.veedeeo.net, TCP port 443
Media Streaming
arrow_forward turneu.veedeeo.net, TCP ports 80 and 443, UDP port 80
_ or
arrow_forward ports UDP 50000 to 60000, any IP
If browser is unable to connect media via UDP it will try to connect using the standard TCP port 80 via our Turn servers (on turneu.veedeeo.net).
| Protocol | Source IP | Source Port | Destination IP | Destination Port | Description |
|---|---|---|---|---|---|
For Web Application |
|||||
| TCP | Any | Any | *.veedeeo.me | 80 and 443 | Public Website |
| TCP | Any | Any | veedeeo.firebaseio.com | 443 | Real time call control |
| TCP | Any | Any | wss.veedeeo.net | 443 | Secure websocket connection |
For Media Communications |
|||||
| TCP | Any | Any | turneu.veedeeo.net | 80 and 443 | RTP Media using TCP or TLS / Turn Server |
| -or- | |||||
| UDP | Any | Any | Any | 50000 - 60000 | RTP Media using UDP |
For Live Broadcasts (Viewers only) |
|||||
| TCP | Any | Any | stream.veedeeo.net | 443 | HLS Media Stream |
You can test the connectivity to the VEEDEEO cloud by following the instructions at the Test Connectivity page:
Contact our support team to help you configure your video conferencing systems and troubleshoot network issues.
Please complete your information to access the document:
Promote remote collaboration and video meetings as part of your strategy to fight the COVID-19 outbreak. Provide all your users with a reliable and easy to use system to have HD video meetings with anyone, at anytime and avoid travel into affected areas.
Keep safe. Meet remotely.
