Support desk

How can we help?

Resources

Video System Configuration Guides

Learn how to register your video systems at the VEEDEEO Cloud Video Gatekeeper (SIP/H323):

Network Connectivity Settings

Review the recommended network settings for connecting to the VEEDEEO cloud (for video conferencing systems and browsers).

Video Meeting Survival Guide

Hosting or attending a VEEDEEO meeting?
Become a videoconference guru by using our Video Meeting and Live Broadcast Survival Guides:

For Video Meetings: EN | ES | PT
For Live Broadcasts: EN | ES | PT

Quick User Guides

Learn how to use the main VEEDEEO features by watching these short, 1 min videos.

Mobile App

Download the VEEDEEO SPOT App from the Google Play and Apple Store and join VEEDEEO virtual meeting rooms from your smartphone:

Chrome Screen-share Extension

Add the Chrome Screen-share Extension to your Google Chrome browser from the Chrome Web Store: http://chromeextension.veedeeo.me

Contact Support

Helpdesk
phone (+351) 21 365 4001
Phone support schedule
Weekdays, from:
09:00 to 18:00 hours GMT Lisbon, London
10:00 to 19:00 hours CET Madrid, Berlin, Paris
06:00 to 15:00 hours BRT São Paulo, Rio de Janeiro

Open Ticket

Standard first response time: 4 working hours.

By email

mail support@veedeeo.me
Standard first response time: 4 working hours.
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